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HOME > PROGRAMS > CCNA Collaboration
  • Course Summary
  • Course Content
  • Career Path ways
  • Fee Structure

Much of our day-to-day communication (for example, e-mail) crosses an IP network with the advent of the internet. Today, companies can place phone calls over their existing data network infrastructures using a technology called Voice over IP (VoIP). The topic of VoIP attracts people of diverse backgrounds, from the private branch exchange (PBX) technician, to the network engineer, to the home users wanting to reduce their monthly bill.

This course reviews legacy telephony systems, and then it proceeds to delve into the brave new world of VoIP. CCNA Collaboration helps you to operate a VOIP Network that is based on Cisco Unified Communications Manager (CUCM), Cisco Unified Communications Manager Express (CUCME), Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. This training program gives the learners the requisite skills to accomplish relate level competency in Cisco Unified Communications.

CCNA Collaboration illustrates the architecture and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service.

Cisco tests your knowledge with the help of two exams as below:

  • ICCD (210-060)
  • ICVND (210-065)
What I will learn?
  • Hardware of CME
  • IP-Phone registration in CME
  • CUCM Installation and upgradation
  • IP-Phone Registration in CUCM
  • Understanding of basic feature stuffs like DN Manipulation, Call Parking, Extension Mobility, Intercom, etc.
  • Cisco Unified IM & Presence
  • CUCM Reports
  • VOIP-PSTN Integration
  • Concept of Video over IP
  • Video Product Model including Cabling, Peripherals and Device
  • Conferencing
  • Troubleshooting in depth


Labs on Real Cisco Device.
  • Lab 1: Data and Voice VLAN, Trunk
  • Lab 2: VTP (v2 & v3)
  • Lab 3: DHCP & DHCP Relay Agent
  • Lab 4: NTP
  • Lab 5: CDP
  • Lab 6: LLDP-MED
  • Lab 7: CME
  • Lab 8: Use of separators for button Commands
  • Lab 9: IP-Phone Registration in CME
  • Lab 10: DN Manipulation
  • Lab 11: Call Forwarding
  • Lab 12: Call Transfer
  • Lab 13: MOH
  • Lab 14: Outbound Translation Rule
  • Lab 15: Inbound Translation Rule
  • Lab 16: Intergaration with CUE with CME
  • Lab 17: Voice-mail
  • Lab 18: Dial-peer with VOIP & Analogue Phone
  • Lab 19: COR List
  • Lab 20: MVA
  • Lab 21: Real Time Monitoring
  • Lab 22: CUCM installation and upgrade
  • Lab 23: CUCM Features
  • Lab 24: IP-Phone Registration with CUCM
  • Lab 25: Call Routing
  • Lab 26: Emergency, Local, International Call, (+) Dialing
  • Lab 27: MGCP
  • Lab 28: Partition & CSS
  • Lab 29: Extension Mobility (Basics)
  • Lab 30: Hunt group and Queuing
  • Lab 31: QOS Types
  • Lab 32: Cisco Video elements
  • Lab 33: Power, Network and HVAC Requirements
  • Lab 34: Unified Presence
  • Lab 35: MCU Capabilities, PIP, FECC
Future JOB Scope:

Below are a few job roles for which CCNA certified candidates can apply and opt for:

  • Network Collaboration Admin
  • Network Collaboration Engineer
  • Network Collaboration Support Specialist
  • Cisco Network Collaboration Engineer


Training & Learning:

To advance their career and increase their knowledge domain candidates can opt for any of the following certification programs in different tracks:

Fee Structure




CCNA COLL. 25000/- + 18 % GST $600
CCNP COLL. 75000/- ( including GST ) $1,500
CCNA + CCNP COMBO 75000/- + 18% GST $2,000
CCIE COLL. LAB ONLY 90000/- + 18% GST $2,500
CCIE COLL. LAB + WRITEN 125000/- + 18% GST $3,000
CCNA + CCNP + CCIE COLL. 150000/- + 18% GST $3,000
CCNP + CCIE 135000/- + 18% GST $3,500

Regular Batch Schedule

Course Name



CCNA (COLL) 4th Dec   8.30 – 10.30 am

Weekend Batch Schedule (Saturday / Sunday)

Details on CCNA (COLL) for Weekend Batch can be obtained by contacting branch

Online Batch Schedule (Monday – Friday)

Details on CCNA (COLL) for Online Batch can be obtained by contacting branch

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