CCNA Collaboration

CCNA Collaboration

Course Description:

For network video engineers, collaboration engineers, IP telephony and IP network engineers who want to develop and advance their collaboration and video skills in line with the convergence of voice, video, data and mobile applications, the Cisco CCNA Collaboration certification is a job-role focused training and certification program. It will allow you to maximize your investment in your education, and increase your professional value by giving you the skills to help your IT organization meet increased business demands resulting from these technology transitions.

Recommended training and required exams:

*Please note exams are not included with the course fee and need to be purchased separately in order to obtain certification

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What I will learn?

1. Cisco Unified Communications Solutions

  • Understanding the Components of Cisco Unified Communications Solutions
  • Understanding the Characteristics of Cisco Unified Communications Solutions

2. Administrator and End-User Interfaces

  • Understanding Administrator Interfaces
  • Understanding End-User Interfaces

3. Call Flows in Cisco Call Control Platforms

  • Understanding Call Flows and Call Legs
  • Understanding the Configuration Components that Impact Call Flows in Cisco Unified Communications Manager
  • Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager Express

4. Endpoint and End-User Administration

  • Understanding End-User Characteristics and Configuration Requirements
  • Understanding End-User Implementation Options
  • Understanding Endpoint Characteristics and Configuration Requirements
  • Understanding Endpoint Implementation Options

5. End User Telephony and Mobility Features

  • Understanding Telephony Features
  • Enabling Telephony Features
  • Understanding Mobility Features
  • Enabling Mobility Features

6. Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service

  • Understanding Cisco Unity Connection
  • Understanding End User and Voice Mailbox Characteristics and Configuration Requirements
  • Understanding End User and Voice Mailbox Implementation Options
  • Understanding Cisco Unified Communications Manager IM and Presence Service
  • Enabling Cisco Unified Communications Manager IM and Presence Service

7. Cisco Unified Communications Solutions Maintenance

  • Providing End-User Support
  • Understanding Cisco Unified Communications Manager Reports
  • Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports
  • Monitoring the System with Cisco Unified Real-Time Monitoring Tool
  • Monitoring Voicemail in Cisco Unity Connection
  • Understanding the Disaster Recovery System

Labs on Real Cisco Device

  • Discovery Lab 1: Verify System Information
  • Discovery Lab 2: Obtain Platform Details with CLI from Cisco Unified Communications Manager
  • Discovery Lab 3: Verify Voicemail Integration
  • Discovery Lab 4: Discover the Cisco Unified Communications Manager CoS Implementation
  • Discovery Lab 5: Discover the Cisco Unified Communications Manager Call Routing Implementation
  • Discovery Lab 6: Discover the Cisco Unified Communications Manager Express COR Implementation
  • Discovery Lab 7: Discover the Cisco Unified Communications Manager Express Call Routing Implementation
  • Discovery Lab 8: Configure and Verify Endpoint Basic Configuration Elements
  • Discovery Lab 9: Device Settings Configuration
  • Discovery Lab 10: Configure Cisco Extension Mobility
  • Discovery Lab 11: Configure Hunt Groups
  • Discovery Lab 12: Configure Cisco Unified Mobility on HQ Phone 1
  • Discovery Lab 13: Configure Cisco Unified Mobile Voice Access in Cisco Unified Communications Manager
  • Discovery Lab 14: Verify the Cisco Unity Connection Integration
  • Discovery Lab 15: Configure a User Template
  • Discovery Lab 16: Configure a User
  • Discovery Lab 17: Configure Cisco MediaSense for Video Greeting
  • Discovery Lab 18: Configure Cisco Unity Connection for Video Greeting
  • Discovery Lab 19: Use Cisco Unified Reporting
  • Discovery Lab 20: Configure System Settings in the Cisco Unified Communications Manager CAR Tool
  • Discovery Lab 21: Generate User Reports
  • Discovery Lab 22: Generate and View a QoS Detail Report
  • Discovery Lab 23: Generate and View a Gateway Utilization Report
  • Discovery Lab 24: Generate a Cisco Unity Connection Serviceability Report
  • Discovery Lab 25: Generate Cisco Unified Serviceability Reports

Future JOB Scope

Below are a few job roles for which CCNA certified candidates can apply and opt for:

  • Network Collaboration Admin
  • Network Collaboration Engineer
  • Network Collaboration Support Specialist
  • Cisco Network Collaboration Engineer

Training & Learning

To advance their career and increase their knowledge domain candidates can opt for any of the following certification programs in different tracks:

Fee Structure




CCNA COLL. 25000/- + 18 % GST $600
CCNP COLL. 75000/- ( including GST ) $1,500
CCNA + CCNP COMBO 75000/- + 18% GST $2,000
CCIE COLL. LAB ONLY 90000/- + 18% GST $2,000
CCIE COLL. LAB + WRITEN 125000/- + 18% GST $2,500
CCNA + CCNP + CCIE COLL. 150000/- + 18% GST $3,500
CCNP + CCIE 135000/- + 18% GST $3,000

Regular Batch Schedule

Course Name



CCNA (COLL) 08th Jan  11 – 1pm
CCNA (COLL) 22nd Jan  8.30 – 10.30 am

Weekend Batch Schedule (Saturday / Sunday)

Course Name




CCNA (COLL) 14th Jan  10 – 6pm Sunday

Top Benefits of joining NETWORKERS HOME

  • All Training on CISCO Official curriculum
  • Biggest CISCO Training Lab in Asia
  • 24×7 Lab Access to students
  • Lab administrator guidance
  • Modern Rack equipment
  • Certified Trainers with remarkable industry experience
  • Produced 4000+ CCIEs over the years
  • We offer Best value for Money, Our service too is exceptional
  • We offer different Tracks (Regular and fast) to suit the beginners as well as experienced professionals
  • You have a choice of four great locations – Gurgaon, Delhi, NCR and Bangalore
  • 1-on-1 training with dedicated attention of trainer for the entire duration of course
  • Live Virtual Classes option also handy at the convenience of students

CCNA R&S Frequently Asked Questions

What is CCNA Collaboration?

CCNA Collaboration is the Certification at associate level offered by Cisco in Collaboration track. The Certification exams 210-060 CICD and 210-065 CIVND success are required to become CCNA Certified. The job roles such as Network Collaboration Support Specialists, Network Collaboration Admin/ Engineer and a lot of other roles are available for Collaboration Certified candidates.

Which companies are hiring CCNA Certified candidates in Collaboration?

Accenture, HCL, Huquo, Fidelity, SAP, Dell among other big IT giants are few of the ones who hire for the CCNA Certified candidates in Collaboration. The skilled candidates are in huge demand in the IT industry. A candidate may access his/her future opportunities with these reputed MNCs.

What would be average salary package for a CCNA Collaboration Certified in Delhi-NCR region?

The average salary package by famous Salary research company PayScale for a CCNA Collaboration certified candidate in Delhi NCR region is 3.35 LPA which increases with gain in skills, geographical location, work experience & technical knowledge for Collaboration track.

The salary could reach a maximum 1.3 – 1.6M INR in Technical Consultant/ Consulting Engineer roles.

What is the cost for CCNA Certification exam in Collaboration track?

The CCNA Security Certification exam fee is currently USD 300 for each of the exams. You require passing in the 210-060 CICD and 210-065 CIVND exam to become a certified one. The examination fee varies with change in country or the chosen track.

Is online training available for CCNA Certification in Collaboration track?

The online training facility is available both in weekdays and weekends in morning & evening sessions. The online aspirants have access to study material & lab facility same as the regular candidates. The batch timings with other details are available at the institute.

Does fast track programs efficient for CCNA Collaboration Certification courses?

The fast track course programs are very efficient and are known for delivering knowledge in technology effectively. The CCNA level in Collaboration track is available at institute designed exclusively for the experienced candidates. We suggest fresher candidates to opt for regular courses in Classroom or Online module.

What are the eligibility criteria for CCNA Collaboration Certification?

A candidate well trained in the Collaboration (previously Voice) technology may appear in the CCNA Collaboration Certification. We encourage fresher aspirants to begin learning at CCNA level in R&S track. A relevant work experience in the track is a huge plus for the aspirants.

How much time a fresher requires to prepare CCNA certification in Collaboration track?

A fresher candidate with proper preparation and guidance can prepare CCNA Collaboration certification course ready in 30 – 35 days. There are no prerequisite for Certification though we encourage training to begin in R&S track at CCNA level.

Is CCNA Collaboration appropriate for a fresher candidate?

Yes definitely as the Certification helps candidates through the job roles offered for CCNA level in Collaboration track. Also the training forms a base to the higher level Certifications in Collaboration track that ensure very bright career options for the aspirants.

Does getting a CCNA Certification in Collaboration track difficult?

No, it’s not. All it requires is proper preparation and appropriate guidance from an expert. Most of the CCNA aspirants participating in CCNA exam are clearing their Certification in first attempt.

A candidate should learn basics of R&S first and then begin learning the Collaboration topics.

How good are future career opportunities for a CCNA Collaboration Certified girl candidate?

The future career opportunities are as bright for a girl candidate. The Collaboration (previously Voice) track has multiple successes by girl candidates at our institute who not only have been successful at CCNA level but also have moved ahead further in their career with higher level Certifications CCNP & CCIE. The list of girl candidates successful in various tracks is available on our website.

How good would be the future of the Collaboration track at CCNA level?

The future of CCNA Collaboration track is very bright. The previous version was known as Voice which has now transformed into Collaboration. There are major changes done in the Certification syllabus which is in line with the current industry scenario.

What are the prerequisites to appear in a CCNA Collaboration Certification?

There are no prerequisites for CCNA Collaboration Certification and a candidate may clear the two exams 210-060 CICD and 210-065 CIVND to become a CCNA Collaboration Certified. This Certification forms a base for training and is also a prerequisite for higher level CCNP Certification in future career.

Is Collaboration track good for future career opportunities?

Collaboration certified candidates at CCNA level are equipped in collaboration & video skills with convergence of voice, video, data and mobile applications. The certification opens up opportunity for job roles such as Network Collaboration Admin, Network Collaboration Support Specialist, Network Collaboration Engineer and many other roles.

Who are the trainers at Networkers Home?

Our Technical team at Networkers Home includes trained Certified instructors who have tremendous teaching and industrial experience. You may visit our institute to know more about the profile of our instructors. Our YouTube Channel contains a lot of knowledgeable training videos.

Does CCNA Collaboration certification conducted as a written test or includes lab exam as well?

The CCNA Collaboration requires success in online written exams 210 – 060 CICD and 210 – 065 CICND. There are no lab exams currently at the CCNA level Certification exam. Both the exams cost USD 300 currently and should be applied after proper training.

How would Networkers Home be beneficial for CCNA level training in Collaboration track?

Networkers Home offers a lot of unique benefits such as Biggest Lab training facility for Collaboration track 24×7 Lab access

  • CCIE Certified trainers in Collaboration track
  • Modern Infrastructure available for training
  • Dedicated lab trainers for Lab preparation
  • Latest workbook with updated information on each track
  • Placement Preparation Sessions

These are some of the major benefits. We are delivering training for past 12 years and our trainers have tremendous experience in delivering technology.

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